Can I return items without a receipt?

Asked 4 months ago
Cato Corp has a return policy that generally requires a receipt for returns or exchanges to ensure a smooth process. However, in certain circumstances, they may allow returns without a receipt. Typically, in such cases, customers may be offered store credit at the current selling price of the item. This policy serves to protect both the customer and the retailer from potential issues related to fraudulent returns or exchanges. It is important to note that all returned items must be in their original condition, which includes being unworn, unwashed, and having all tags attached. Additionally, there may be time limits for returns, often ranging from thirty to ninety days, depending on the type of item. For detailed information and specifics related to returns without a receipt, it is always a good idea to look on the current Cato website. There, customers can find the most accurate and up-to-date information about returns, including relevant policies and any exceptions that may apply.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 6, 2025

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