What is Caswell-Massey's return policy?

Caswell-Massey has a return policy that allows customers to return unused or unopened products within a specific timeframe, typically thirty days from the date of purchase. This policy aims to ensure customer satisfaction, allowing individuals to feel confident in their purchases. If customers are not completely satisfied with their items, they have the opportunity to initiate a return for a refund or exchange. To facilitate the return process, customers typically need to include the original receipt or proof of purchase with their return. The items should remain in their original packaging and condition to qualify for a return. It is important for customers to note that certain products, especially those that have been opened or used, may not be eligible for return due to health and safety regulations. The return shipping costs are generally the responsibility of the customer, unless the return is a result of an error on the part of Caswell-Massey, such as sending the wrong item. For any specific details or clarifications regarding the return policy, it is advisable to refer to the official website of Caswell-Massey, where the most accurate and updated information can be found. Each customer’s experience can be unique, and Caswell-Massey strives to handle returns efficiently and fairly.