What happens if a scheduled payment cannot be processed?
Asked 5 months ago
When a scheduled payment cannot be processed through Cascade Billing, several outcomes are possible, depending on the reason for the failure. If the failure is due to insufficient funds in the payer's account or an error with the payment information, the transaction will typically be declined. In such cases, the payee may be notified of the failed payment, and they might consider alternative payment arrangements.
Additionally, if a scheduled payment is unsuccessful, the system may automatically attempt to process the payment again based on the settings established during the initial setup. However, this will depend on the specific configurations chosen when the payment schedule was created.
It is also possible that the user may receive an alert or notification about the issue, allowing them to take corrective action, such as updating payment details or ensuring sufficient funds. Whenever there is a payment issue, it is generally advised to check the current web page of Cascade Billing for any guidance or support options that can provide specific instructions tailored to the situation.
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