What should I do if I receive a damaged product from Carnivora.com?

If you receive a damaged product from Carnivora.com, it is important to take a few steps to address the situation properly. First, examine the packaging and the item to assess the extent of the damage. It may be helpful to document this by taking clear photographs of the damaged product and the packaging it arrived in. This can provide valuable evidence when addressing the issue. Next, refer to the return and exchange policy on the Carnivora.com website to understand your options. Typically, companies have specific guidelines for handling damaged merchandise. You may find detailed instructions on how to proceed with returns or exchanges in the customer service or FAQ sections. In many cases, companies will ask for confirmation of damage through photographs or a brief description of the issue before offering solutions. While it is advisable to look directly on the Carnivora.com website for specific contact details or a return process, often companies may provide a form or an email address for reporting such issues. If you obtain the appropriate contact information, reaching out to them promptly can help you receive a resolution. Please ensure you follow any provided instructions closely to facilitate a smooth return or exchange process.