What should I do if I receive the wrong medication?

If an individual receives the wrong medication from Caremark, it is crucial to take immediate action to ensure safety and address the situation properly. First, do not take the medication. It is essential to verify the details of what was received against the prescription that was expected. Next, carefully review the medication label, noting the name of the medication, dosage instructions, and any other important information. Once this has been established, it is advisable to reach out to the pharmacy where the prescription was filled. Providing them with all relevant information will support a quick resolution to the issue. The pharmacy typically has procedures in place to handle such situations efficiently. Additionally, it is advisable to check the current Caremark website for any specific guidelines or resources related to medication errors or incorrect prescriptions. The safety of the individual is the top priority, and the correct steps must be taken to remedy the situation as soon as possible.