How does Care.com handle payments between caregivers and families?

Asked 6 months ago
Care.com provides a platform that facilitates connections between families and caregivers, but it does not handle payments directly. Instead, the platform allows families and caregivers to negotiate payment terms independently after they establish a mutually beneficial agreement. Once both parties have agreed on the details, including the hourly rate or total fee, they can work together to determine the most suitable payment method. Common payment methods may include cash, checks, or electronic transfers, depending on what both parties prefer. While Care.com offers tools and resources to help families and caregivers manage their interactions, it is essential for users to ensure that all payment arrangements are settled directly between themselves. Care.com encourages open communication regarding payment expectations to avoid misunderstandings. Additionally, users should consider discussing invoice frequency, payment due dates, and preferred payment methods during their discussions. Families and caregivers can find some helpful information within the Care.com resources regarding best practices for payment and safety. It can be beneficial for both families and caregivers to maintain clear records of agreements related to payment terms and schedules. This practice can promote transparency and ensure a smoother working relationship. Users seeking specific details about payment practices, policies, or related resources can refer to the current web page for additional information.
Christian Allen is the editor / author responsible for this content.
Answered Jun 16, 2025

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