What should I do if I receive the wrong item?

If you receive the wrong item from Cappojim.com, the first step is to carefully review your order confirmation to ensure that the item you expected matches the details of your shipment. If there is indeed a discrepancy, you can take note of the item you received and compare it with what you originally ordered. Next, it would be prudent to check the current web page for any specific policies regarding incorrect items. Cappojim.com typically cares about customer satisfaction and may have a straightforward process in place for resolving such issues. Often, there will be instructions on how to initiate a return or exchange, including specific contact information to report the error. If there are no clear instructions available on the site, consider reaching out through the designated channels outlined on their web page. It is important to provide details such as your order number and a description of the incorrect item to facilitate a swift resolution. Most importantly, keep all packaging materials as they may be necessary for the return process. Following these steps will help ensure that the matter is addressed efficiently.