What is your return policy?

Candleluxury.com strives to ensure that its customers are satisfied with their purchases. Generally, the return policy allows customers to return items within a specified period after receiving them, typically within thirty days. For an item to be eligible for return, it should be unused and in its original packaging. This includes any boxes, wrapping, or labels that came with the product. If a customer receives a damaged or defective item, it is often recommended to notify Candleluxury.com as soon as possible to initiate the return process. In such cases, the return shipping costs may be covered by the company. For items returned due to reasons other than defects, customers might need to bear the return shipping costs themselves. The refund process usually involves crediting the original payment method after the item has been received and inspected. Depending on the company's policy, there may be a processing period before the refund is reflected in the customer’s account. It is important to keep in mind that items labeled as final sale or clearance may not be eligible for return. To confirm the specific details regarding the return policy, such as time frames or any exceptions, customers are encouraged to review the information available on the current web page for Candleluxury.com. This will provide the most accurate and up-to-date return policy guidelines.