What is your return policy?

The return policy at CandCCalifornia.com aims to provide customers with a fair and transparent process. Generally, items can be returned within a specified timeframe from the date of purchase. According to their policy, products should be in new and unused condition, and they need to be returned with all original packaging intact, including any tags or labels that were attached at the time of sale. It is important to note that certain items, such as those that have been customized or personalized, may not be eligible for return due to their unique nature. When initiating a return, customers typically need to ensure that they have the original receipt or proof of purchase. This documentation is crucial for processing the return smoothly. The company may offer different options for how returns are handled, including store credit or exchanges, depending on the circumstances surrounding the return. To facilitate the return, customers are usually required to cover the shipping costs unless the item is defective or there was an error in the order. It is also advisable for customers to choose a reliable shipping method to track their return package, as the company may not be responsible for items that are lost in transit. For the most accurate and up-to-date information about the return policy, it is recommended to refer to the current web page on CandCCalifornia.com. That page will provide detailed instructions and any criteria that may change over time. Maintaining awareness of the return policy is essential for ensuring a smooth and satisfactory resolution should a return be necessary.