Can I request a reroute for my shipment?

Asked 2 years ago
Canadian Pacific Railway has specific protocols for handling shipment reroutes. Generally, the ability to request a reroute depends on various factors, including the type of shipment, its current location, and the specific service agreements in place. Typically, rerouting requests can be made by the customers who have access to the railway's shipping portal or through their designated account representatives. It is important for customers to provide relevant details, such as the shipment's tracking number and the desired new destination, to facilitate the process. In some cases, rerouting may incur additional charges or require adjustments to the shipping schedule. Therefore, it is advisable for customers to review their shipping agreements and understand any potential implications of rerouting a shipment. For detailed guidance and specific procedures on how to request a reroute, customers may want to check the relevant sections of the Canadian Pacific Railway's official website, which typically contains updated contact information and resources for assistance.
Christian Allen is the editor / author responsible for this content.
Answered Jul 23, 2025

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