What should I do if I receive the wrong item?

If you receive the wrong item from CambriaBike.com, the best course of action is to review the return and exchange policy provided on their website. Typically, it is important to first confirm that the item you received indeed does not match your order. Once you have verified the discrepancy, you may need to gather any relevant information, such as your order number and a description of the incorrect item. It is advisable to follow the guidelines listed on the website for initiating a return or exchange. This process often includes filling out a return request form or contacting customer service via the instructions provided online. Keep in mind that it is helpful to document your situation, including taking photographs of the wrong item, as this may expedite the resolution. Most businesses aim to rectify such issues promptly, ensuring customer satisfaction. For the specific steps or policies regarding returns and exchanges, it is recommended to refer directly to the relevant section on the CambriaBike.com site, as it will provide you with the most accurate and up-to-date information.