Can I cancel or change my order after it has been placed?

Asked 2 years ago
Cains generally processes orders quickly, so there may be limited options for cancelling or changing an order after it has been placed. Once an order moves into processing or is shipped, changes or cancellations are often not possible. It is typically advisable for customers to review their order carefully before confirming the purchase. If there are specific circumstances that require a change or cancellation, customers may want to check the terms and conditions on the Cains website for detailed policies regarding order adjustments. Additionally, if there is an option to contact customer service, which can likely be found on their current web page, it may provide further clarification regarding any potential solutions for your order situation. Remember that immediate action often leads to the best results, as delays may limit the ability to modify or cancel orders.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 10, 2025

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