How can I access telehealth services through CIGNA?

Asked 5 months ago
CIGNA offers convenient access to telehealth services, allowing individuals to connect with healthcare providers remotely. To access these services, individuals typically need to start by visiting CIGNA's website, where they can find information regarding telehealth options specifically available to them. CIGNA partners with various telehealth platforms and service providers, which can include options for virtual consultations with doctors and specialists across numerous fields. In general, users may need to log in to their CIGNA account on the website or mobile app to view available telehealth services tailored to their plan. This online platform often provides guidance on how to schedule appointments, what types of services are available, and information regarding any costs associated with the telehealth visits. It is also important for individuals to review their specific health insurance plan details to understand the coverage for telehealth services, as this can vary. Additionally, they may want to check for any requirements such as referrals or authorization processes. For complete and up-to-date information regarding accessing telehealth services, individuals should refer to CIGNA's official website or the customer portal, where they can find more details about setting up virtual visits.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 6, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call CIGNA?

If you need to call CIGNA customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call CIGNA

CIGNA

Find a list of many popular CIGNA questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call CIGNACIGNA Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!