What is the procedure to obtain overseas medical care?

Obtaining overseas medical care through CIGNA HealthSpring typically involves several steps. First, it is important for members to determine if their specific plan includes coverage for international services, as not all plans provide this benefit. Members should review their policy documents or visit the CIGNA HealthSpring website for more details about plan coverage and eligibility. Once it has been established that overseas medical care is covered, members typically need to preauthorize the treatment they wish to receive. This often involves contacting CIGNA HealthSpring to gather the necessary information regarding their international provider network and any preferred facilities available in the country where care is needed. Members should inquire about the required documentation that may accompany the request for coverage approval, which could include medical records or physician recommendations. After obtaining approval, members should ensure that they have all necessary documentation in hand when attending their overseas appointment. It may also be beneficial for members to inquire about the payment process for medical services abroad, as some providers may require upfront payment, which they can later submit for reimbursement. To find more specific information or assistance, members may want to look on the CIGNA HealthSpring website, where they can also find contact information for further inquiries.