What should I do if my Bushnell product is defective?

If a Bushnell product is found to be defective, it is important to take the appropriate steps to resolve the issue. Firstly, it is recommended to carefully review the warranty information that came with the product. Bushnell generally offers a warranty that covers defects in materials and workmanship. Depending on the specific product and its warranty terms, customers may be eligible for a repair, replacement, or refund. After verifying the warranty status, the next step is to gather any necessary documentation, such as proof of purchase, as this may be required to initiate a warranty claim. It can be helpful to document the issue with photographs or a detailed description, especially if it involves a specific malfunction or problem. The customer should then visit the Bushnell website, where they can find specific instructions on how to proceed with a warranty claim or service request. This may include filling out a form or providing details about the product and the defect. It is important to follow the outlined steps carefully, as this will ensure a smoother process. If assistance is needed, customers may want to explore the resources available on the support or contact page of the Bushnell website, as it often provides additional guidance and contact information for customer service.