What should I do if I receive an incorrect item?

Asked 3 months ago
If you receive an incorrect item from Bucklecity.com, the first step is to carefully check the packaging and the order details to confirm that the item you received does not match what you ordered. This includes verifying the product description, size, and any other specific details that distinguish your order. If it is indeed incorrect, the next recommended course of action is to review the current web page for information regarding returns and exchanges. Most retailers have a clear policy outlining the steps to follow in such situations. This often includes instructions on how to initiate a return or exchange for the incorrect item. You may also find guidelines on packaging the item for return and any time limits that may apply. Many retailers also provide a return shipping label or other assistance to facilitate the return process. Additionally, it is important to act swiftly to ensure that you are within any specified return period. If further clarification is needed, please refer to the contact options provided on the current web page.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 27, 2025

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