What is your return policy?

Brownells.com offers a return policy that prioritizes customer satisfaction, allowing for the return of items that do not meet expectations or are found to be defective. Generally, most items can be returned within a certain timeframe, typically around thirty days from the date of purchase, provided they are in original, unused condition. Some exceptions may apply to specific categories of products, such as ammunition or certain customized items, which could have additional restrictions on returns. To initiate a return, customers usually need to gather their original packing slip or order receipt and fill out any necessary return authorization forms as specified on the Brownells website. Proper packaging is encouraged to ensure that the items are not damaged during the return shipment. Once the returned items are received and processed, customers may expect a refund in the same form of payment originally used or an exchange for a different product, depending on what is preferred. It is also advisable to review the specific terms provided on the Brownells website, as these may change over time and can provide the most accurate and detailed information regarding any exceptions or updates to the return policy. For further assistance or inquiries about specific items, customers may want to consult the current web page of Brownells for contact information or any additional guidelines related to returns.