How Do I Cancel My Flight on British Airways?

In a nutshell: To cancel a flight with British Airways, do so immediately to avoid higher penalties closer to the departure date. Passengers can cancel online but must contact the airline to make changes. If the

Jeff Whelpley is the editor / author responsible for this content.
Apr 8, 2025

Introduction

When canceling a flight via British Airways, ensure you do so immediately. Otherwise, you may end up paying a higher penalty. Remember, the closer the date of departure, the higher the penalty. Passengers can cancel their trips online, but contact the airline directly if you need to change your booking. They currently don't process changes online. If your flight is canceled by the airline, claim your refund either from the airline or where you purchased the tickets. Do you need to cancel your flight with British Airways? Read this article for a step-by-step guide on how to cancel your flight.

Sign In To Your Account

Log in with your email address, membership number, or username and password. Once logged in, go to Manage Booking and follow the on-screen instructions to cancel the booking. You may want to review the cancellation terms first before canceling. If the tickets are purchased at an agency, contact them regarding the refund or cancellation.

How Do I Cancel My Flight on British Airways? (Step 1)

Log In To Your Booking

If you don't have an account with British Airways, use your booking reference to cancel your flight.

Use this link: https://www.britishairways.com/travel/managebooking/public/en_gb

Enter the booking reference number and the passenger's last name. The reference number for your booking consists of six letters and numbers, which are also included in the e-ticket and paper ticket. Tap "Find my booking" and follow the on-screen instructions to cancel your flight with British Airways.

How Do I Cancel My Flight on British Airways? (Step 2)

Conclusion

If you booked directly with British Airways, you will be given a 24-hour cooling period, allowing you to cancel within 24 hours of booking and get the full amount you paid for. When the flight is canceled by the airline, a full refund will also be provided. Cancellation and refund policies vary depending on the fare type and if you booked a flight plus hotel. It's advised to read the fare restrictions and other terms and conditions to ensure you get a refund. Do you have questions about your booking? Contact British Airways Customer Support today.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Flight on British Airways?

Why does GetHuman Write How-to Guides for British Airways Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like British Airways in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Flight on British Airways? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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