What is your return policy?

BrasNYC has a comprehensive return policy designed to ensure customer satisfaction while allowing some flexibility. All items purchased through BrasNYC are eligible for return provided they are returned within a specified time frame, typically within thirty days of receiving the order. The items must be unworn, unwashed, and in their original condition with all tags attached. This policy reflects the company's commitment to providing high-quality products while maintaining a fair return process. It is important to note that certain items may be excluded from the return policy for hygiene reasons. For example, bras and panties, once tried on, may have different stipulations. Customers should take special care to review the specifics regarding any items not eligible for return before making a purchase. To initiate a return, customers typically need to follow the instructions provided on the BrasNYC website. This may involve filling out a return form, packaging the items securely, and shipping them back to the designated return address. It is advisable for customers to retain tracking information when shipping returns, as this can provide proof of return should any issues arise. For any further details or clarifications, customers are encouraged to visit the BrasNYC website, where they can find the latest information on the return policy as well as any associated processes.