What is your return policy?
Brandy Melville has a specific return policy that allows customers to return items in a satisfactory manner. Items must be returned within thirty days of the purchase date. The products need to be unworn, unwashed, and in their original condition with all tags still attached. It is important to note that final sale items, which are typically marked as such, cannot be returned or exchanged. Additionally, items purchased during promotional sales may have different return policies, so it is wise to check the specific terms related to those purchases. Refunds are generally processed in the form of the original payment method, and it may take several days for the refund to reflect in the customer’s account after the return is processed. Returns can often be sent back to Brandy Melville via mail or taken to a selected store location. To facilitate an easy return process, customers should look on the Brandy Melville website for specific return instructions and any necessary return forms. Understanding the return policy is essential for a smooth shopping experience, so always refer to the most current information available.

Answered Aug 20, 2025
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