What should I do if I forgot my online banking password?

If a customer has forgotten their online banking password for Bradford & Bingley, they can typically initiate the password recovery process through the bank's official website. On the login page, there is usually a link or option labeled as "Forgot Password" or something similar. By clicking on this link, customers can follow the prompts to reset their password. The process generally includes verifying their identity through security questions or receiving a verification code via their registered email or mobile number. It is important for customers to ensure that they have access to the email or phone number linked to their account, as this will be essential for successfully resetting the password. After successfully resetting the password, customers should choose a new password that is both secure and easy to remember. This often means combining upper and lower case letters, numbers, and symbols. For any additional specific guidance or to address any issues that might arise during this process, customers are encouraged to look for relevant information on the Bradford & Bingley website.