What should I do if my Boxed order is incorrect?

If a customer's order from Boxed is incorrect, there are typically several steps they can take to address the issue. First, it is important to review the order confirmation and the items received to determine what discrepancies exist. This will include checking for missing items, incorrect products, or damaged goods. After identifying the issues, the next step generally involves visiting the Boxed website for guidance on their order resolution policies. Boxed usually provides specific instructions on how to report order problems directly through their platform. This often includes submitting a request or filling out a form to inform them of the error. Providing detailed information about the order and the incorrect items is essential for a timely resolution. Customers may also find useful information regarding return or exchange policies directly on the website. It is advisable to act quickly, as there may be time limits for reporting issues with orders. For the most accurate and specific guidance, looking at Boxed's current website is recommended to find the relevant contact information and procedures to resolve the matter efficiently.