Can I return a product purchased from Boots in-store?

Asked 2 years ago
Boots has a return policy that generally allows customers to return products purchased in-store, provided certain conditions are met. Typically, items must be returned within thirty days of purchase, and they should be in a sellable condition, which means they should be unopened and unused. If you have a receipt or proof of purchase, it is advisable to bring it along, as it might facilitate the return process. There are instances where certain products, such as opened cosmetics or personal items, may not be eligible for return due to health and safety regulations. For the most accurate and detailed information regarding returns, individuals are encouraged to check the current Boots web page, where the return policy is outlined.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 9, 2025

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