What should I do if I received a damaged product?

Asked 5 months ago
If a customer receives a damaged product from Bonjourgeeks, there are several important steps to take. First, it is advisable to document the damage. This may involve taking clear photographs of the product and its packaging. This documentation can be useful for any inquiries or claims regarding the issue. Next, the customer should check the return policy of Bonjourgeeks. Generally, such policies outline the procedures for returning damaged items. This may include specific time frames within which a return must be initiated. It is typically beneficial to initiate the return process as soon as possible after discovering the damage. In many cases, customers are required to contact the company to report the issue, which may involve filling out a return form or speaking with a representative. The official Bonjourgeeks website often contains detailed instructions on how to report a damaged product and initiate a return. Finally, follow the guidelines provided to ensure the return is completed correctly. Referencing the specific return policy and following the outlined procedures can help facilitate a smooth resolution to the issue.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 28, 2025

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