What should I do if I receive a defective BodyGuardz product?

If a customer receives a defective BodyGuardz product, there are several steps that can be taken to resolve the issue. First, it is advisable to examine the specific defect and ensure that it qualifies for a return or replacement under the BodyGuardz warranty policy. It is important to keep all original packaging and receipts, as these may be necessary for processing the return. Next, customers should visit the BodyGuardz website, where they can find detailed information on the return process, including instructions and any required forms. Many customers find that submitting a request for a return or replacement through the website is straightforward. It is also a good practice to document the defect with photographs, as this may aid in the return process. While BodyGuardz aims to provide quality products, any defects are generally addressed in a timely manner, ensuring a satisfactory resolution for the customer.