What is Bluefly's return policy?
Bluefly has a straightforward return policy designed to enhance the shopping experience while ensuring customer satisfaction. Customers are generally allowed to return items within a specified period, which is typically thirty days from the date of delivery. It is important to note that items must be unworn, undamaged, and in their original packaging, including all tags and labels.
Some specific categories of products, such as intimate apparel or swimwear, may be subject to special restrictions, so it is wise to review the details regarding these items closely when planning a return. Obtaining a return authorization is necessary, as it allows for a smoother process when shipping items back. Customers may be required to complete a return form that can often be obtained from the website or through the order confirmation details.
Once a returned item is received and inspected by Bluefly, customers can expect to be refunded through their original payment method. Refund times may vary depending on the card issuer or banking processing times. While the return policy is generally user-friendly, it is advisable to check the latest information on bluefly.com, as policies can change or be updated. Customers can also find details about potential return shipping fees, which may apply to certain circumstances. This ensures that customers have all necessary information before initiating a return, allowing for a smooth and efficient process.

Answered Jul 16, 2025
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