What should I do if I encounter unauthorized transactions?

Asked 5 months ago
If a Bluebird by American Express cardholder encounters unauthorized transactions, it is essential to take prompt action to protect their finances. First, the cardholder should review their transaction history to identify any suspicious activity. Next, they should report the unauthorized transactions as soon as possible. Typically, this can be done through the account settings on the Bluebird website or mobile app. It is also advisable to freeze or temporarily disable the account to prevent further unauthorized use. Additionally, changing the account's password can help enhance security. Keeping a record of the unauthorized transactions will be helpful in case further action is required. Finally, checking the Bluebird website may provide useful information regarding reporting procedures and any next steps to take. Taking quick action is crucial in minimizing potential financial loss and ensuring that the account is secured moving forward.
Christian Allen is the editor / author responsible for this content.
Answered Jul 12, 2025

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