What should I do if I receive a medical bill for a service I thought was covered?

It can be concerning to receive a medical bill for a service that you believed was covered by your insurance. There are a few steps one can take to address this situation effectively. First, it is important to carefully review the bill. Ensure that the details listed, such as the services received, the dates of service, and any relevant codes, are accurate. Next, one should compare the bill with the explanation of benefits received from Blue Cross Blue Shield (MI) after the service. The explanation will typically outline what was covered and any patient responsibility. If there appears to be a discrepancy between the bill and the explanation of benefits, it may be beneficial to contact the healthcare provider's billing office first. They can provide clarification regarding the charges and confirm whether any corrections are needed. If the issue remains unresolved, one can then consider reaching out to Blue Cross Blue Shield (MI) to seek further assistance. It may also be helpful to gather any relevant documentation, such as the insurance policy and any prior communication regarding coverage. For specific instructions, one may wish to visit the current web page, where additional resources and contact information may be available. Remember, clear communication and persistence can often lead to a satisfactory resolution of billing issues.