How Do I Get Blizzard to Refund My Charge?

Introduction

Getting a refund from Blizzard is possible if your game or service meets a few basic conditions. The process works best for games bought within the last two weeks and played for less than two hours. This step-by-step guide will help you log in to your Battle.net account, access the support section, and submit a refund request properly. You will also learn how to select the right reason for your refund and what to expect next. Follow each step as written to increase your chances of getting your money back. This method is quick and easy to do online.

Visit the Blizzard Website

Go to your internet browser (like Chrome or Safari). In the search bar at the top, type www.battle.net and press Enter. This will take you to Blizzard’s main website.

Log in to Your Account

At the top right corner of the support page, click ‘Account’ the “Log In”. Enter your email and password linked to your Blizzard account. If you use Battle.net, this is the same login.

Click on ‘Support’

Once the homepage of Blizzard or Battle.net, look at the top right corner of the screen. Click on the ‘Support’ button. This will bring you to the Blizzard Support page where you can find help for games, payments, and account issues.

Select ‘Payments’

After logging in, scroll down and click on ‘Payments’. If you don’t see it, type ‘refund’ in the search bar at the top. Press A list of refund-related help topics will appear.

Contact Support

Inside the Payments section, look for the blue button that says “Contact Support.” Click it to begin the refund process.

Categorize

You will now see a page with a few options. Scroll down and click “I would rather categorize the issue myself.” This lets you choose the right issue for your refund.

Choose “Payments” Then “Refunds”

On the left side of the screen, click “Payments.” Then move to the right side and click “Refunds.” This tells Blizzard what type of help you need.

Click “Refund a Recent Purchase”

You’ll now see a button that says “Refund a recent purchase on your Battle.net account.” Click this button. If your purchase is eligible, you will be taken to the next screen.

Select the Order You Want to Refund

Blizzard will now scan your account for recent purchases. This might take a moment. Once done, you’ll see a list of items that can be refunded. Find the order or game you want refunded and click the blue “Select Order” button next to it.

Choose a Reason for the Refund

A new screen will appear with your purchase details. Click the drop-down menu and pick a reason for the refund.

Click “Request Refund”

After choosing your reason, click the blue “Request Refund” button at the bottom. If the request is accepted, your refund will be processed shortly.

Conclusion

To get a refund from Blizzard, go to Battle.net, log in, click Support, choose Payments, then Contact Support. Categorize the issue yourself by selecting Payments then Refunds, then click Refund a Recent Purchase. Pick the item, choose a reason, and submit the request. If your purchase is within two weeks and has under two hours of playtime, you should see your refund option. Once you submit the form, Blizzard will confirm by email. If approved, your money will return to your payment method in a few days. Older purchases and games with long playtime may not be refunded.