What happens if I lose my Bird scooter?

Asked 4 months ago
If a user loses their Bird scooter, the company generally advises that the user should first attempt to locate the scooter using the app. Users can access the Bird app to view the last known location of the scooter, which can be helpful in tracking it down. If the scooter is still missing after that, it is recommended to report the loss through the app or via the Bird website. Typically, users may be required to pay a fee for the lost scooter, as it incurs costs for the company. It is important to refer to the specific terms and policies outlined by Bird Rides regarding lost scooters, as these can vary by location. For the most accurate and up-to-date information, users should check the official Bird website or app for details on their policies related to lost scooters and any potential fees involved.
Christian Allen is the editor / author responsible for this content.
Answered Aug 21, 2025

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