Can I return or exchange a Biotherm product?

Biotherm has a return and exchange policy that varies based on the retailer from which the product was purchased. Generally, if a customer is not satisfied with a product, they may be able to return or exchange it within a specified period, typically ranging from 14 to 30 days after the purchase. It is important for customers to ensure that the product is in its original packaging and has not been used to be eligible for a return or exchange. To initiate a return or exchange, customers should refer to the receipt or confirmation email that they received at the time of purchase. This document will often outline the specific steps to take. Additionally, the customer may want to check the terms and conditions provided by the retailer for detailed information on their return process. For further guidance and specific information about the returns policy, it is advisable to look on the current Biotherm website for any notable updates or relevant customer service information.