What is your return policy?

Asked 2 years ago
Bikeparts.com typically has a return policy designed to ensure customer satisfaction while maintaining fair practices. Customers can generally return items that are unused and in their original packaging within a specified period, often thirty days from the date of purchase. It is important to note that certain items may be non-returnable, including clearance or sale items, personalized products, or items missing their original packaging. When returning an item, it is advisable to keep all original materials, such as tags and boxes, intact to facilitate a smooth return process. Customers are usually required to include a copy of the receipt to help verify their purchase. In some cases, customers may need to cover the shipping costs associated with returning items, unless there was an error on behalf of the store or the product was defective. For the most accurate and up-to-date information regarding the return process, customers are encouraged to look on the current web page, where specific details about the return policy can be found. This ensures that all guidelines are followed properly and that customers have a seamless experience when returning items.
Christian Allen is the editor / author responsible for this content.
Answered Oct 13, 2025

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