What should I do if I am not receiving alerts?

Asked 2 months ago
If you are not receiving alerts from Better Alerts, there are several steps you can take to troubleshoot the issue and ensure that notifications reach you effectively. First, it is important to verify your account settings. Log in to your Better Alerts account and confirm that your notification preferences are correctly configured. Check whether the alerts you wish to receive are enabled, and ensure that your contact information, such as email address or phone number, is accurate. Next, examine your email settings. If you are expecting alerts via email, they may be landing in your spam or junk folder. It is advisable to check these folders and whitelist the email address associated with Better Alerts to prevent future messages from being filtered out. If you are using a mobile device, confirm that you have granted the necessary permissions for the Better Alerts application to send notifications. Furthermore, ensure that your device is connected to the internet, as this can affect the delivery of alerts. Lastly, if you are still experiencing issues after following these steps, it may be beneficial to refer to the current web page for any updated guidelines or help resources available to users.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 22, 2025

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