What is your return policy?

The return policy of Betsey Johnon aims to provide a straightforward process for customers, ensuring that they are satisfied with their purchases. Generally, items that have not been worn, altered, or washed can be returned within 30 days of the original purchase date. It is important to note that when returning items, they must be accompanied by the original tags and packaging, maintaining the product’s original condition. Certain items may be non-returnable, such as intimate apparel, swimwear, and final sale or promotional items, so it is advisable to check specific product details before finalizing a purchase. Customers are often required to initiate the return process via the website, where they may find clear instructions on how to label and ship the package back. Refunds are usually processed in the original form of payment once the returned items are received and inspected. It is also useful for customers to keep an eye on their bank statements for processing times, as these may vary. For the most current return policy, customers are encouraged to visit the official website of Betsey Johnson, where more detailed information can be found along with specific instructions for returns and exchanges.