What is the return policy for items purchased online?

Bergners.com offers a return policy that allows customers to return items purchased online for a full refund, provided that certain conditions are met. Generally, customers have a period of thirty days from the date of purchase to initiate a return. Items must be in their original condition, meaning that they should be unused, unwashed, and in their original packaging, including any tags or labels that were attached. If a customer wishes to return an item, they may need to obtain a return authorization number, which can help streamline the return process. It is important to keep the original receipt or order confirmation as it may be required for processing the return. Once the return is authorized and the item is sent back, Bergners.com typically processes refunds within a specific timeframe, reflecting the return on the original payment method. However, there may be exceptions to the standard return policy for certain categories of items, such as intimate apparel or cosmetics, which may not be eligible for return due to hygiene considerations. Customers are encouraged to carefully review the return guidelines expressed on the website, which can provide a more comprehensive understanding of any exceptions or special instructions related to returns. If taking actions based on this information, it is advisable to visit the current website for the most accurate and detailed return policy information.