What are the return and exchange policies at Bergdorf Goodman?

Asked 4 months ago
Bergdorf Goodman's return and exchange policies are designed to provide customers with a seamless shopping experience. Generally, full-price items can be returned within thirty days of purchase for a full refund or exchange, provided that the items are in their original condition, unworn, and accompanied by all tags and packaging. For sale items, the return period is typically shorter, and customers should be aware that refunds may only be issued as store credit. It is also important to note that certain items, such as lingerie, swimwear, and designer items, may have specific return restrictions due to hygiene and exclusivity considerations. Additionally, online purchases can usually be returned via mail or in-store, while items bought in-store may need to be returned to the physical location where they were purchased. For the most accurate information regarding your specific purchase and to review any recent updates to the policies, customers are encouraged to consult the official Bergdorf Goodman website. This will provide the latest details on returns and exchanges, including any potential changes to the timeline or procedures.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 21, 2025

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