What should I do if my item is damaged during shipment?

Asked 6 months ago
If an item from Bed Bath & Beyond arrives damaged during shipment, it is important to address the situation promptly. The first step is to carefully inspect the package and the item for any visible damage. It may be helpful to take photos of both the packaging and the damaged item for your records. After gathering this information, you should refer to the return policy on the Bed Bath & Beyond website, which provides specific guidance on how to handle damaged goods. Typically, customers can initiate a return or exchange through the online portal or by following the instructions included with the order. It is advisable to have your order number and any relevant details ready when taking action. For further assistance, the Bed Bath & Beyond website may also have contact information for customer service if additional support is needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 15, 2025

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