What is your policy on battery returns and exchanges?

Asked 3 months ago
Batteries Plus has specific policies regarding battery returns and exchanges that aim to ensure customer satisfaction while promoting safe and responsible battery handling. Generally, most batteries and products purchased from Batteries Plus can be returned within a certain period, usually within thirty days from the date of purchase, provided that they are in their original condition and packaging. It is important to keep the receipt or proof of purchase, as this is typically required for processing returns or exchanges. However, there are exceptions to this policy, especially for items that are considered hazardous or perishable, such as rechargeable batteries or batteries that have been installed in a device. For these types of products, returns may be limited or not accepted at all due to safety regulations. Additionally, Batteries Plus may offer exchanges instead of returns in certain circumstances, particularly if a customer has purchased the wrong size or type of battery for their needs. It is highly advisable for customers to refer to the Batteries Plus website for the most current and specific information regarding their return and exchange policies, as they may vary by location.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 4, 2025

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