How do I install my BasicISP equipment?
Installing equipment from BasicISP typically involves several straightforward steps to ensure a properly functioning internet connection. First, begin by unpacking all equipment carefully. You should find a modem and possibly a router, depending on the services you have selected. It is advisable to consult any user manuals provided, as they may contain specific instructions tailored to your equipment model.
Begin by connecting the modem to a power source. It will usually have a designated power adapter that you must plug in. Next, connect the coaxial cable or DSL line to the appropriate port on the modem. This connection is critical, as it serves as the gateway for your internet service.
Once the modem is connected, you will need to connect the modem to the router if you have one. Typically, this is done using an Ethernet cable that links the modem's Ethernet port to the router's WAN or Internet port. When both devices are powered on and connected, it is important to let them initialize. This process may take a few minutes.
Next, you should proceed to connect your devices to the router. This can be accomplished via Ethernet cables for wired connections or through Wi-Fi for wireless connections. For Wi-Fi, check for a sticker on the router that contains the network name and password.
After all devices are connected, it is best to test the internet connection. If there are any issues, consider checking the connections and ensuring that everything is powered on. For additional assistance, looking at the BasicISP support page can provide further guidance and specific troubleshooting steps.

Answered Aug 6, 2025
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