What should I do if I receive the wrong item?

Asked 2 months ago
If you receive the wrong item from Bashfulbump.com, the best course of action is to carefully check your order confirmation and details to ensure that there has indeed been a mistake. If you confirm that the item you received does not match what you ordered, you may want to look for information regarding returns and exchanges on the website. Bashfulbump.com typically provides clear guidelines on how to proceed in such situations. Usually, the process involves contacting customer service or following specific return instructions outlined on their website. It is important to note any return policies regarding time frames, packaging requirements, and whether the return shipping costs are covered. It is advisable to prepare any relevant order information, such as your order number and a description of the incorrect item received, as this will help expedite the resolution process. Should you wish to reach out to customer service, their contact details and additional support resources should be readily available on the current web page. Being prompt in addressing the issue can help ensure a quicker resolution for you.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 29, 2025

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