What steps should I take if I see a transaction I don't recognize?

If you notice a transaction that you do not recognize, it is important to take immediate steps to ensure your account's security and address the issue. First, you should carefully review the transaction details. Sometimes, transactions may appear unfamiliar due to a different merchant name or recent purchases you may have forgotten about. Once you have examined the transaction thoroughly and still believe it to be unauthorized, the next step is to gather relevant information, such as the transaction date, amount, and any other details that may assist in identifying the issue. Afterward, you should promptly log in to your BankMobile Vibe account and utilize any available tools that allow you to report unauthorized transactions or potential fraud. In many cases, financial institutions have specific procedures for handling these situations that can help you resolve the issue efficiently. Additionally, it may be beneficial to monitor your account statements closely for any additional questionable transactions. This will help you identify any patterns of unauthorized activity. If you cannot find a resolution through the online tools provided by BankMobile Vibe, you might consider checking their official website for contact information and further assistance regarding unauthorized transactions. Your prompt action is crucial for minimizing any potential damage and addressing the issue appropriately.