What should I do if I suspect fraud on my account?

If an individual suspects fraudulent activity on their Bank of New York Mellon account, it is essential to act swiftly and carefully to protect their finances and personal information. The first step is to review recent account statements and transactions for any unauthorized charges or suspicious activity. It is beneficial to keep a detailed list of any transactions that appear unusual, including dates, amounts, and descriptions. Once any suspicious transactions have been identified, it is advisable to secure the account by changing login credentials immediately. This includes updating passwords and enabling two-factor authentication, if available, to add an extra layer of security. After securing the account, the next important step is to report the suspected fraud. Individuals should consult Bank of New York Mellon's official website for information on how to report fraudulent activity. The reporting methods may include online forms, phone numbers, or specific email addresses that the bank provides for these situations. Documenting any communication with the bank is helpful for future reference. Additionally, if personal information, such as Social Security Numbers or bank account details, may have been compromised, it is wise to consider placing a fraud alert on credit reports and monitoring credit reports for any unusual activity. In the case of identity theft or if there is concern about ongoing fraudulent activities, individuals may also want to contact their local law enforcement or consumer protection agencies for further assistance. Taking quick and decisive action can greatly help mitigate potential damage and protect personal finances.