How do I report a lost or stolen debit card?
If an individual has lost their debit card or believes it has been stolen, it is important to act quickly to protect their account. In such situations, Bank of Ireland provides guidance to help customers report the incident. Firstly, it is advisable to immediately log in to online banking or the mobile app to temporarily block the card if this service is available. This prevents any unauthorized transactions from occurring while the situation is being addressed.
Next, the individual should reach out to Bank of Ireland directly to report the loss or theft. They can do this by visiting the official Bank of Ireland website, where contact details, including telephone numbers and further instructions, are available. Customers may also need to provide identification details or other information to verify their identity when reporting the incident.
Following the report, Bank of Ireland will typically issue a replacement card. It is also a good idea to monitor account activity closely for any transactions that appear suspicious or unauthorized. For the most accurate and up-to-date information regarding reporting lost or stolen cards, customers should refer to Bank of Ireland's official resources.

Answered Jul 19, 2025
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