How can I report a problem with Baidu's services?

Asked 4 months ago
To report a problem with Baidu's services, users can usually find the appropriate channels directly on the Baidu website. While specific processes may vary depending on the nature of the issue, you can typically look for a "Help" or "Support" section on the homepage. This area often provides FAQs, guides, and contact information to reach out to Baidu for assistance. Additionally, if the problem is related to technical difficulties or user experience, there might be forms or customer service options available. It is advisable to provide detailed information about the problem you are encountering to help expedite the resolution process. For the most current information and procedures, checking the dedicated support pages on Baidu's website is recommended, as they will have the latest updates and options available for users needing assistance.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 24, 2025

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