What is your policy on exchanges?

Badbackstore.com offers a flexible exchange policy to ensure customer satisfaction. If a customer finds that a product does not meet their expectations or requires a different size, they typically have a designated timeframe within which they can initiate an exchange. This timeframe is often specified on their website, and it is advisable for customers to review the specific details outlined there. Customers are usually required to return the item in its original condition, including packaging, tags, and any included accessories. Once the exchanged item is received and inspected by the Bad Back Store team, a refund or a new product may be dispatched, depending on the customer's preference. It is essential for customers to be aware of any conditions or exclusions that may apply to certain products, such as personal hygiene items or other specific categories. For the most accurate and detailed information regarding exchanges, including instructions and any applicable fees, customers should look for the relevant sections on the Badbackstore.com website.