Can I cancel or change my order?

Asked 2 years ago
When it comes to cancellations or changes to an order placed through Backinthesaddle.com, customers may find that there are specific guidelines in place. Generally, it is advisable to act quickly if a cancellation or modification is necessary. Most retailers, including Back In The Saddle, aim to process orders promptly to ensure fast shipping, which can limit the time available for making adjustments. Typically, if an order has not yet been processed or shipped, there may be a possibility to cancel or modify it. However, once the order has entered the shipping phase, it may no longer be possible to make changes, and the customer would then need to follow the return policies for any unwanted items once they arrive. For the most accurate information regarding a specific order, it can be helpful to consult the relevant sections of the Backinthesaddle.com website. There, customers can usually find detailed information about their order management options, including cancellation and modification procedures. It is always a good idea to familiarize oneself with the policies in place for a seamless shopping experience.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 16, 2025

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