What is the return policy?

Asked 2 years ago
BCBG has a return policy that is designed to be as customer-friendly as possible. Generally, customers have the option to return items purchased from BCBG within a specific time frame, typically thirty days from the date of purchase. This allows individuals sufficient time to evaluate the items and ensure they meet their expectations. To be eligible for a return, items should be in their original condition, unworn, and unwashed. All tags should still be attached. Items marked as final sale or clearance may not be eligible for return, so it is always important to check the details at the time of purchase to ensure understanding of the items’ return status. Customers usually have the choice to return items either by mail or at designated retail locations, as applicable. It is advisable for customers to retain their proof of purchase, as this may be required to process any return efficiently. For precise details regarding any specific items or additional policies related to exchanges, refunds, or shipping costs associated with returns, it is best for customers to consult the current web page. There, they can find comprehensive information regarding the return procedure, including any forms that may need to be filled out and any special instructions for processing returns effectively.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 13, 2025

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