What is the process for disconnecting my service?

The process for disconnecting service with Avista Utilities typically involves a few straightforward steps. First, a customer will need to contact Avista Utilities to initiate the disconnection process. This can usually be done through their official website, where customers can find the appropriate contact information, or by calling their customer service number. When a customer reaches out to Avista Utilities, they will likely be asked to provide specific information, such as their account number and the address associated with the service. It is important to indicate whether the disconnection is temporary or permanent, as this may affect how the request is processed. Customers may also need to specify the desired disconnection date. It is advisable to give some advance notice; Avista Utilities may have a policy regarding how much notice they require for processing disconnections. In some cases, there may be a fee associated with disconnecting service, particularly if the disconnection is requested in a short time frame. After the request has been processed, Avista Utilities will typically send a confirmation of the disconnection, outlining any final billing details or outstanding balances. If there are any specific requirements or procedures that vary by location, it is helpful to refer to the guidance provided on the Avista Utilities website. This will ensure that customers have the most accurate and up-to-date information regarding their service disconnection process.