What should I do if I receive a damaged product?

Asked 3 months ago
If you receive a damaged product from Automax Styling Inc., the first step is to carefully assess the extent of the damage. Take note of any visible flaws or issues with the item, and make sure to retain all original packaging materials, as they may be needed during the return process. It is advisable to photograph the damaged product and packaging, as this documentation can be useful when addressing the situation. Next, you should review the return or exchange policy available on the Automax Styling Inc. website. This policy usually outlines the specific steps to follow when dealing with damaged products, including any time limits for reporting the issue. After gathering the necessary information, reach out to the appropriate contact listed on the website to initiate the return or exchange process. Provide them with the details of your order, along with any photographs you took of the damage. Lastly, following the instructions provided by Automax Styling will help ensure a smooth resolution. Always remember to check the current web page for the most accurate contact information and guidance. It is important to act promptly to address the issue and secure a satisfactory outcome.
Christian Allen is the editor / author responsible for this content.
Answered Sep 1, 2025

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