What is the policy on lost baggage with Austrian Airlines?

Asked 5 months ago
Austrian Airlines has a detailed policy concerning lost baggage, which aims to assist passengers in the event that their luggage does not arrive at their destination. When a passenger discovers that their baggage is missing, they should promptly report it to the airline's baggage service desk at the airport. This should be done before leaving the airport premises. The airline typically provides passengers with a Property Irregularity Report (PIR), which includes a unique reference number to help track the lost luggage. Austrian Airlines actively works to locate and return lost baggage to its rightful owner. While the airline strives to reunite passengers with their luggage as quickly as possible, it is essential for travelers to remain informed about the timeline for such resolutions. Passengers should be aware that the average time for locating lost luggage can vary, depending on the circumstances and the location's logistics. In case the luggage remains unlocated for a prolonged period, Austrian Airlines may offer compensation based on specific conditions and regulations. This compensation typically relates to essential expenses incurred while awaiting the return of the lost items. For the most accurate and detailed information regarding the lost baggage policy, including any updates or changes, it is advisable to check the current web page of Austrian Airlines. This page will offer guidance on how to proceed and what compensation may be available for travelers experiencing such situations.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 3, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Austrian Airlines?

If you need to call Austrian Airlines customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Austrian Airlines

Austrian Airlines

Find a list of many popular Austrian Airlines questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Austrian AirlinesAustrian Airlines Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!